Privacy policy
PRIVACY POLICY
Last updated: 2024-09-10
This Privacy Policy describes the use of cookies and user data on all Palcayaga websites, replacing the previous cookie policy and privacy policy. This policy applies to the following websites: http://www.palcayaga.com.
Processing of Your Personal Data
We strive to process your data within the EU/EEA. However, in certain situations, data may be transferred to and processed in a country outside the EU/EEA by a supplier or subcontractor. In such cases, we will take all reasonable legal, technical, and organizational measures to ensure your data is handled securely and with a level of protection comparable to that within the EU/EEA.
Retention of Your Personal Data
We retain your personal data only as long as necessary to fulfill our obligations to you and as required by statutory retention periods.
Your Rights Regarding Personal Data
- Access: You can request a copy of the information we have about you.
- Correction: You have the right to have incorrect information about you corrected.
- Transfer: You have the right to request that your personal data be transferred to another service.
- Deletion: You have the right to request that your personal data be deleted unless there are statutory retention periods or the data is needed for Palcayaga to fulfill its obligations.
To exercise these rights, requests can be sent to palcayaga.art@gmail.com. Our intention is to respond within 30 working days.
Data Collection via Cookies
- Google Analytics: We use cookies to collect anonymous, aggregated statistics via Google Analytics. This helps us analyze how well the website functions and improve its functionality. Information collected includes the device type, pages visited, and duration of the visit. We do not use features that allow us to see anonymized user interests, gender, or age.
Use of Facebook Pixel
We use the Facebook Pixel on our website to help us understand and improve the effectiveness of our advertising. The Facebook Pixel is a piece of code that allows us to track user activity on our website after they click on our ads. This enables us to analyze the performance of our ads and understand how users interact with our site.
The Facebook Pixel may collect the following types of information:
- Actions taken on our website (e.g., pages viewed, products added to cart, purchases)
- Information about your browser, operating system, and IP address
This data helps us deliver more relevant ads to you and measure the success of our advertising campaigns. Facebook may use this data in accordance with their own privacy policy, which you can review here.
You can read more about Meta Business tools here.
Payment Processing
We use third-party payment processors including Klarna, Swish, PayPal, Shop Pay, Shopify Payments, Apple Pay, and Google Pay. These processors collect your name, email, shipping, and billing addresses to process payments and fulfill orders.
Third-Party Services
Our printer handles the printing and fulfillment of our art prints. We ensure that all third-party services comply with applicable data protection laws and protect your data appropriately.
No Collection of Children's Data
Our services are not intended for children, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on our site and update the "Last updated" date.
Dispute Resolution
If you have complaints about how we process your personal information, please contact us at palcayaga.art@gmail.com. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
Contact Information
If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please email us at palcayaga.art@gmail.com.